We connect people living with disability with exceptional cross-cultural Care Workers so that they can live — and thrive — in parallel with their disability.

We connect people living with disability with exceptional cross-cultural Care Workers so that they can live — and thrive — in parallel with their disability.

 One goal, one passion

We are driven to ensure every person who lives with disability feels understood and respected. Here’s how we do this:

Connected Care

Our goal is for every non-English speaking person who lives with disability to feel connected to, and supported by, the people who provide them with care.

Language and Culture

We are driven by the need for people living with disability, and their families, to have access to a Care Team who understands their native language, and can share in and celebrate their unique culture.

Creating Better Outcomes

We believe that when this happens, people can achieve better care outcomes, and have an ability to live happier and healthier lives.

Australia Care Contact works with people and families who have NDIS funding for home care, as well as providers who are looking for cross-cultural home care.

Services

How we can help

  • Plan Management

    We make managing your NDIS plan and budget simple. We’ll handle all the administration and payments on your behalf, so you can spend your time where it matters the most.

  • Support Coordination

    We work with clients and their families to make sure you can access maximum value from your NDIS funding. We’ll advocate on your behalf as your needs change, ensuring a bespoke suite of care for everyone, always.

  • Supported Independent Living

    We provide practical assistance — cooking, personal care and other support — so that people living with disability can experience and enjoy being as independent as they possibly can.

  • Home Care

    We provide all elements of home care, from personal care, washing, cleaning, cooking to overnight/extended stays.

  • Social Connection

    We facilitate trips outside of the home, including a visit to the movies, parties and other social outings that are important to our client’s social connectivity.

  • Therapy + Allied Care

    We have an extended care team, including: speech and occupational therapy, dieticians, mental health specialists and exercise physiologists who can help fulfil a client’s care plan.

Australia Care Contact

Asian chinese personal carer cutting hair for client in wheelchair

Living with a disability can be challenging. Day-to-day tasks require the help of other people, and long-term management of often complex conditions require a team who can understand the unique individual that lies beyond the disability.

Living with a disability can be challenging. Day-to-day tasks require the help of other people, and long-term management of often complex conditions require a team who can understand the unique individual that lies beyond the disability.

 

We know that language and culture forms an essential part of our identity. It’s important that a person living with disability, and their loved-ones, are able to communicate clearly and quickly and be 100% understood, especially when English is not their primary language.

It’s not just about being listened to in our native language, but having someone who understands and responds to the less-visible parts of our culture.

Australia Care Contact works with cross-cultural communities to provide exceptional Care Workers who can connect with their clients through shared language, as well as cultural practices and understanding.

We work with people who are experiencing disability — both permanent and temporary, such as when people are recovering from illness or injury. When our clients feel understood, and their cultural heritage respected, we find that people are more settled, content and achieve better health outcomes.

Our team of experienced Care Workers is growing, and we’re thrilled to be able to connect more people and families with Care Workers with a shared heritage and cultural background.

If you’re in need of a Care Worker for someone you care about, get in touch with us today.